Privacy Policy

Our contact details:

Name: Andrew Wille Writing Studio

E-mail: privacy@wille.org

In addition, you can find general Terms and Conditions here.

The type of personal information we collect

We currently collect and process the following information:

  • Email Address – required to subscribe
  • First Name – not required to subscribe, required to attend courses or events
  • Last Name – not required to subscribe, required to attend courses or events
  • Address – if provided by you, required if payments are processed
  • Telephone Number – if provided by you

How we get personal information and why we have it

The personal information we process is provided to us directly by you. We do not purchase any information for any purposes. We will have your information for one of the following reasons:

  • You booked an event or class via the AWWS website: www.wille.org
  • You subscribed via the button on our website
  • You were on our mailing list through another means for which you gave consent
  • You were a direct contact who receives personal email from us and were added to ensure you receive updates

We use the information that you have given us in order to send transactional emails concerning courses or events, updates about new blog posts to our website, or other updates about Andrew Wille Writing Studio. All our promotional communications provide the ability to unsubscribe with a single click.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@wille.org or by following the link at the bottom of all our communications that emanate from a mailing list.
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your personal information until we receive a request from you for it to be removed. We will then securely dispose of your information by means of deleting your contact details from our mailing list provider. At the date of this policy, our mailing list service provider is MailChimp. Payments are processed by Stripe and we do not have any access to your payment details.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@wille.org if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@wille.org

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk